Pearson-Kelly Technology

Pearson-Kelly Technology is a female-owned technology provider in Joplin serving businesses across Missouri and Arkansas. Managed IT services come for a flat monthly fee with 24/7 network monitoring, unlimited help desk support, cybersecurity protection and backup management. The service level terms give standard tickets a 4-hour response, with a stated 99.9 percent uptime guarantee backed by SLA credits, and support is remote with on-site visits when needed. It covers Microsoft 365 and cloud services, immutable backups, and compliance support for HIPAA, PCI-DSS and SOX. It can work alongside a client's own IT staff or take over full IT management, and it writes an IT strategy for each client. The company also sells business phone systems, security cameras, copiers and managed print. Rated 5.0 from 10 Google reviews, all five stars.