About Ferguson Computer Services

Ferguson Computer Services is a family-owned Kansas City company in Independence providing IT support and cybersecurity to small and mid-sized businesses. Services include managed cyber security with 24/7 monitoring from a United States based Security Operations Center, advanced email protection, IT support, network security, server virtualization, cloud hosting and managed phone services. Backups are onsite, offsite and geographically redundant, with business continuity planning and data recovery, and it backs up Microsoft 365 and Google Workspace data. Client reviews from a law firm and an accounting firm describe support around the clock and prompt, reliable service. Rated 4.9 from 32 Google reviews, 31 of them five stars and one at one star.

What reviewers mention: knowledgeable team (9), fast solutions (8), responsive team (7), reliable solutions (5), response time (3), proactive approach (3), easy to work with (3), remote fixes (2), clear communication (2), system maintenance (2)

Services and details

24/7 help desk

Managed cybersecurity

Backup and disaster recovery

Microsoft 365 and cloud

Named industries

No information yet on managed IT services, stated response time, on-site support, compliance support, co-managed IT, iT planning (vCIO), flat-rate pricing, no long-term contract. The website did not say; call and ask.

Ferguson Computer Services