About SingleWave Technologies

SingleWave Technologies in St. Charles pitches frictionless IT for businesses frustrated by unpredictable billing and unhappy end users. Its managed services combine an unlimited support desk with 24/7 assistance, proactive monitoring, managed infrastructure, network management and cybersecurity built in by default. Cloud work includes Azure and AWS consulting alongside data backups. Strategic IT consulting and technology assessments help leaders plan, and the company also offers AI business optimization and custom business app development. Menu pages address business leaders and private equity firms, and the team hosts Vistage events on IT strategy and cybersecurity. Rated 4.9 from 59 Google reviews, 58 of them five stars and one at one star.

What reviewers mention: response time (6), quick issue resolution (5), knowledgeable team (5), cost (3), responsiveness (3), ease of working with (3), helpful tech (2), expert staff (2), cybersecurity (2), customer education (2)

Services and details

Managed IT services

24/7 help desk

Managed cybersecurity

Backup and disaster recovery

Microsoft 365 and cloud

IT planning (vCIO)

No information yet on stated response time, on-site support, compliance support, co-managed IT, flat-rate pricing, no long-term contract, named industries. The website did not say; call and ask.

SingleWave Technologies