tectronIQ

With more than 25 years of experience, tectronIQ supplies outsourced managed IT to small and mid-sized businesses in Warsaw and the surrounding area. Its managed plans include a 24/7 remote helpdesk staffed by people, onsite support, monitoring, maintenance, backups and cybersecurity. The service list covers Microsoft 365 management, backup and disaster recovery, managed firewall, managed network and Wi-Fi, vulnerability scanning, penetration testing, end user training, cloud computing and storage, VoIP, hardware as a service, and vendor management. Strategy work includes vCIO services, technology business reviews and IT budget preparation. Clients named include healthcare clinics, manufacturers, government, financial services and accounting firms. The company states that it answers 95% of calls in under 20 seconds. Rated 5.0 from 16 Google reviews, all five stars.